Privacy policy

We know you care about your Personal Information so maintaining its security and privacy is a top concern for us here at iamBeachTennis.com. This Privacy Policy describes how your Personal Information is collected, used, and shared when you visit or make a purchase from iamBeachTennis.com (the “Site”). By shopping or visiting iamBeachTennis.com you are accepting the terms and conditions described in this Privacy Policy. 

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information including: 

1) Device Information: Includes information about your web browser, IP address, time zone, and some of the cookies that are installed on your device, as well as information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We collect Device Information using the technologies such as, but not limited to, cookies, log files, scripts, web beacons, tags, and pixels. Device information may be collected directly or by third parties through their own servers and is subject to their own privacy policies. 

2) Order Information: When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. 

3) Communications and Marketing Information: We also collect other information that you provide us including any questions, feedback, or correspondence with us online and marketing information (such as your preference for receiving communications from us and details about how you engage with our communications). 

When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information, Order Information and Communications and Marketing Information. 

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  Additionally, we use this Order Information to: 

  • Communicate with you; 
  • Screen our orders for potential risk or fraud;
  • When in line with the preferences you have shared with us, provide you with information, promotions, or advertising relating to our products or services;
  • In any other way we may describe at or around the time you provide the information; and
  • For any other purpose with your consent.

We use the Device Information that we collect to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site and other related sales channels and social media accounts, and to assess the success of our marketing and advertising campaigns). For example, we use Google Analytics and Facebook Pixel to help us understand how our customers use the Site and our social media accounts and shops.

We share your Personal Information with third parties to help us use your Personal Information, as described above.  For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here:  https://www.shopify.com/legal/privacy. 

We do not sell your Personal Information to any third party.

If you have received email from us, you either shared your email address with us for the purpose of receiving information or advertising from us or you have registered or purchased or otherwise have an existing relationship with us. To stop receiving emails from us you may simply “unsubscribe”, an option that is available at the bottom of each e-mail that we send. If you receive unwanted, unsolicited email sent via this system or purporting to be sent via this system, please contact us for support.  

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

DO NOT TRACK

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

SECURE SHOPPING

Buying from iamBeachTennis.com is a safe experience. Orders placed through iamBeachTennis.com are encrypted; using SSL Technology, information sent via the Internet is encrypted to protect access to communications and transactions. It is important for you to guard against unauthorized access to your computer. 

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@iamracketsports.com